AI Assistant
PRORequires the pro plan or above.
The AI assistant answers common questions in your words, so enquiries outside office hours get a reply instead of silence.
WhatsApp›AI Assistant
- Add the questions your customers actually ask, with the answers you want given.
- Set when it should reply — always, or only out of hours.
- Enable it.
Important
Review what it sends during its first week. An assistant answering confidently and wrongly is worse than no reply, and you will only find out by reading the transcripts.
Tip
If you want fixed answers with no interpretation at all, use Q&A Reply instead.
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